Archive for the ‘Susan Farb PR’ Category

A tribute to my first PR mentor

Tuesday, August 10th, 2010

Susan Farb began her PR agency career at A.R. Busse & Associates (1979-1985)

Susan Farb began her PR agency career at A.R. Busse & Associates (1979-1985)

I remember first hearing about Houston public relations firm A.R. Busse & Associates when I was in college studying public relations at the University of Texas. How great, I thought, to work for Al Busse, agency president, and be taken under his wing. He was at the top of his game in the Houston PR business.

Two years later I met Al Busse through my job as Houston-based program director/community relations for the Cystic Fibrosis Foundation-Texas Gulf Coast Chapter. CFF hired A.R. Busse to produce the Dave Williams Cystic Fibrosis Golf Tournament & Banquet; I was handling the publicity in-house (Al edited my news releases and I felt like I was back in college!) In any case, he later offered me a job as an assistant account executive. I attended client meetings with him and tried to absorb everything I could. Ideas flowed, or should I say, erupted from this man. He was immensely creative in his public relations plans and execution.

Al Busse introduced me to the hospitality and retail industries where I thrived on such public relations opportunities as planning and executing grand openings and ongoing media relations and promotions for the likes of The Lancaster Hotel, Adam’s Mark Hotel and Marriott’s Hotel Galvez in Galveston, Charley’s 517 restaurant, the exclusive Boccaccio night club, OPTIKA eyewear boutique and legendary sporting outfitter Abercrombie & Fitch, among others. The opportunities were so incredible — doing Houston media tours with opera star Placido Domingo, international fashion model Christina Ferrari; 30th Anniversary of McDonald’s in the Houston market; Texas Children’s Hospital doctors who treated the famed David, “The Bubble Boy” and British butler to royalty Ivor Spencer, to name a few stand-outs.

Al Busse was the mastermind to bring a “live” celebrity radio talk show back to Houston in a night club setting. Pierre’s at Adam’s Mark became the home of “Maxine at the Mark” starring the illustrious Houston Chronicle columnist Maxine Mesinger. And who would be the producer of the show? Yours truly, at age 25. What a coup for a Houston PR account exec to have regular chats with Maxine several times a week, if not per day, to line up guests. What a tremendous experience!

Houston media relations was a lot different then with two daily newspapers, radio stations that each had their own news directors and a bevy of TV talk shows to pitch, including “Good Morning, Houston,” “Warner Roberts Show”, “This Day with Katherine,” and “Marijane Vandivier.” Working with Al Busse, I learned to dig deep in the client research process and develop story angles that are timely and informative, tools of the trade that are as critical (Al’s favorite word!) today as ever.

Al Busse, the quintessential communicator and PR pro, died last month, just a few days shy of his 83rd birthday. He was quite a force on the Houston public relations scene, serving as a mentor to me, and to many public relations pros who went on to start their own Houston public relations firms. I worked at A.R. Busse & Associates for five years before hanging up my own shingle. I’m forever grateful to him.

Branding and Promoting a Basic HOA Seminar: AMI Boot Camp

Saturday, April 24th, 2010

Earlier this spring, Association Management Inc. (AMI), a Houston-based homeowners association (HOA) management company, retained Susan Farb Public Relations to promote a free seminar the company was planning to do in Kingwood, Texas. The goal was to help build AMI name recognition in the Kingwood market and generate new business opportunities in the north Houston suburb. The plan was to host a series of free seminars directed to individuals who currently serve as board members of their homeowners associations, starting with “The Rules & Regulations of Being a Director of the Board of a Homeowners Association (HOA).”

What a mouthful of a title!

Susan Farb Public Relations’ initial response was that name wasn’t going to fly; it was too cumbersome and sounded like a tedious continuing education class. Another strike against the initial plan was that the series of courses would be held at an airport hotel.

AMI charged Susan Farb Public Relations with branding the seminar in a way that would garner Kingwood-area publicity and, in turn, generate interest amongst area HOA board members to attend. AMI’s attendance goal was 30 HOA board members, which included existing client communities, as well as board members from prospective communities.

Action plan: Susan Farb Public Relations took the HOA “basic training” theme and recommended naming the sessions the “AMI-Kingwood HOA Boot Camp.” AMI upgraded the venue to a country club and custom-designed an invitation with military camouflage as the background to carry out the boot camp theme. (graphic designer: Uri Kelman.) Invitations were mailed to existing client board members.

Results: Advance publicity included articles and listings in Kingwood-area newspapers and Kingwood-specific websites as well as in the Houston Chronicle business section. Susan Farb Public Relations optimized the release and posted it online.

Surpassing the Goal – The AMI Boot Camp signed up a legion of 38 attendees for the company’s first-ever Kingwood seminar, led by AMI Chairman/CEO David Regenbaum. Of those 38, 23 were new prospects. Three communities represented at the event requested proposals from AMI with regard to managing their communities.

Susan Farb Public Relations coverage from the local Kingwood newspaper. The reporter attended the Boot Camp and wrote a positive news article about the AMI Boot Camp that was published in print and online. The article announced there would be additional seminars, which generated phone calls by additional HOA board members who wanted to sign up. The AMI Kingwood office is now “on the map” in the homeowners association management business in its home community.

AMI now plans to expand the Boot Camp concept into its other offices, such as The Woodlands, starting this summer, and Susan Farb Public Relations AMI Logoplans to apply its PR Fairy “magic” to these new markets as well.

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Susan Farb Public Relations Launches Farbulous.com and PR Fairy.com Blog

Monday, September 14th, 2009

Houston, TX — September 14, 2009 — Houston-based Susan Farb Public Relations has launched the website www.farbulous.com featuring the first-ever blog of the PR Fairy. The 19-year-old firm and its site are owned and operated by public relations/media relations consultant Susan Farb Morris. “Our clients can think of us as their PR Fairy — with a wave of the media relations wand, articles and interviews ‘magically’ can appear in newspapers, magazines, television, radio, blogs, e-zines, social media and in optimized news releases that are often tops on Google searches,” says Farb Morris. “However, we all know that it’s hard work, not magic, that creates the desired results.”

The publicity generated is based upon the firm’s creativity and credibility, according to Farb Morris, who focuses on the Houston market. “Our relationships with the media and community leaders span more than 25 years.” The firm, which specializes in retail, real estate, special events and non-profit organization PR, has previously utilized the farbulous.com brand in its e-mail, Facebook and Twitter ID’s. “’Farbulous’ has been a very successful brand ID. Clients and members of the media alike have responded very favorably to it and remember it. I’d definitely say it’s been farbulous!”

Agency owner Farb Morris, whose clients include Houston’s nationally ranked Bayou City Art Festival Downtown, Firethorne master-designed community in Katy/Fulshear, Community National Bank, and Houston Chapter of Hadassah “Women of Courage” fund raising benefit, will blog on the website using the moniker “The PR Fairy.” Creative Leak Designs designed, implemented and optimized the new farbulous.com website. The web design company, owned by husband-and-wife team Nicole and Tim Newton, utilizes its Web Marketing knowledge to design with the end-user in mind to direct them through the site until they become a contact. “We combine marketing with our knowledge of search engine optimization, site usability, and beautiful design so that our clients get a new site that generates more business leads,” said Nicole Newton.

Whether prospective clients need public relations assistance for a short-term project or for ongoing business, Susan Farb Public Relations customizes the PR/publicity plan with community relations, media relations, social media, or special events publicity. The firm’s attention-getting campaigns have landed news and feature stories in national and regional print and electronic news media, the Internet through search engine optimized (SEO) news releases and 2.0 social media. For further information, visit www.farbulous.com, or e-mail susan@farbulous.com.

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